Legal - Updated October 9, 2026

Privacy policy

TermsPrivacy

What Qeyex collects, why, how long we keep it and what you can do about it. Short version: we store what we need to run the whitelist, keep keys safe and stop abuse. We never sell it.

Never sold
Your data isn't sold or rented. Ever.
HWID for the whitelist
Only to bind keys and check users.
One cookie
Keeps you logged in. No tracking.
Yours to delete
Ask and your account is gone.
01

Who we are

Qeyex ("we", "us") runs qeyex.xyz, the Qeyex loader and the scripts it loads. This policy covers all of them. Questions go to the contact address at the end.

02

What we collect

We collect information in four places: your account, the whitelist (when a script checks your key), payments, and the website itself.

Account
Username, email, password hash (never the password itself), plan and expiry, hub key, linked Discord id and name, sign-up date.
Whitelist
Hub key, hardware id (HWID) of your device, executor name, Roblox user id and username, game and place id, IP address, time of each check.
Payments
Order id, plan, amount, the coin you paid with and the payment status. Wallet details stay with the payment processor.
Website
IP address, browser and device type, pages requested and timestamps, in short-lived server logs.
03

The whitelist and HWID

Every time the loader starts, it checks your key with our server. The check sends your key, a hardware id generated by your executor, the executor's name, your Roblox account id and the game you are in.

We use the HWID to check users: a key belongs to one device, so a leaked or shared key stops working on a second machine. You can reset the device yourself from the dashboard once every 24 hours.

The HWID is an id from your executor, not your files, passwords, browser data or anything else on your computer. Our scripts do not read or upload anything outside the game.

04

Why we use it

  • Running your account and membership, and unlocking the right features in game.
  • Binding keys to devices, detecting shared, leaked or resold keys, and blacklisting abusers.
  • Protecting our scripts from cracking, dumping and redistribution.
  • Processing payments and resolving payment problems.
  • Fixing bugs, seeing which games and executors are used, and keeping the service fast.
  • Sending account emails you asked for: verification, password resets, receipts.
05

Script protection

Our scripts are protected with our own obfuscation and integrity checks. These run only inside the game and only check that the script itself was not modified or dumped. They do not scan your computer.

06

Sharing

We do not sell or rent your data. We share it only with services we need to run Qeyex, and only what they need:

  • Payment processor (OxaPay, crypto checkout): order id and amount.
  • Hosting and network protection: technical data needed to serve the site and block attacks.
  • Email provider: your email address and the message we send you.
  • Discord: only if you choose to sign in or link it.

We may disclose information if the law requires it, or to protect Qeyex and its users from fraud or abuse.

07

How long we keep it

Account data
While your account exists.
Whitelist checks
Up to 90 days, then deleted or kept only as anonymous counts.
Orders
As long as required for bookkeeping.
Server logs
Up to 30 days.
Blacklist entries
As long as needed to keep abusers out.
08

Security

Passwords are hashed with scrypt, sessions are signed, the site is served over HTTPS, and admin actions are written to an audit log. No system is perfectly secure, but we work to keep your data safe and only staff who need it can see it.

09

Your choices

  • See and update your account details on the dashboard.
  • Change your password, unlink Discord and reset your device at any time.
  • Ask for a copy of your data, or for your account and its data to be deleted, from the email on your account.

Deleting your account ends your membership; remaining time is not refunded.

10

Cookies

One cookie keeps you logged in. No ads, no tracking cookies, no analytics that follow you around the web. The landing page only loads the YouTube player after you press play.

11

Children

Qeyex is not meant for children under 13. If you believe a child gave us their data, contact us and we will delete it.

12

Changes

If we change this policy, the date at the top changes and important changes are announced on the site or in Discord.

13

Contact

Privacy questions and data requests (a copy of your data, or deleting it): email us from the address on your account so we can confirm it's you, or open a ticket in our Discord.